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Telephone AT: +43 (0) 660 1265 742

Email: keith@upanddownhill.com

Oberachen 11, 6352 Ellmau, Tyrol, Austria

Cancellation Policy

Sometimes the unexpected happens. In such cases, we have to charge 80% of the package price for a short-term, written cancellation (from 30 days before arrival) and 100% for early departure or cancellation on the day of arrival.

The right of withdrawal according to 18 Abs. 1 Z. 10 FAGG does not apply.

The general terms and conditions of the hotel industry 2016 apply.

With a hotel cancellation insurance, the resulting cancellation costs in case of accident or illness are covered before the holiday starts and during the stay: http://start.europaeische.at/hospr?AGN=10019856